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Support

We try to make our products as simple to operate as possible. You might have, however, questions, queries and how to’s.

Loginno Support

We’re here to help in any way we can.

 

To watch the AGAM-1 quick setup video please click here

 

 

Frequently Asked Questions

 

  • Is AGAM-1 a stand-alone device?

    Yes. AGAM-1 is “plug and play”, which means you can operate it the moment you take it out of the box.
  • This means that I don’t need any expensive systems, IT integration, long setup etc. to use AGAM-1 or to provide a ‘Secure Container’ service to my customers?

    Yes. Although we would happily integrate our devices into your IT infrastructure if you wish to.
  • How does AGAM-1 communicate with me?

    AGAM-1 communicates over the global cellular (GSM) network, with the widest coverage available. You can choose between 3 levels of reports:
    1. Direct to your cellphone
    2. Loginno’s free web app, accessible from any computer or mobile device
    3. (enterprise solution) To your GIS software/ERP/DB/etc. via API
    AGAM-1 is perfect for you whether you want to start using or selling a container security service tomorrow morning, or integrate GIS data into your organization’s systems.
  • Do you have a free client software?

    Yes we do. Loginno Live is free and accessible from any computer or mobile device. For more info click here or view the demo here.
  • Can you describe shortly what does AGAM-1 do?

    Yes. AGAM-1 is a security tracker for shipping containers. It communicates to your cellphone or PC via a free web app, and sends you alerts regarding: where it is, if someone has broken into your container, if your container has been lifted, temperature, and more.
  • I need something else: a tracker/ security device/ remote monitoring device/ remote measurement device/ other. Can you guys provide?

    Yes. AGAM-1 is very flexible and in most cases we can tailor-make a solution to your specific need in little or no cost. Loginno is a subsidiary of Loginet Systems, which deals with cutting edge hardware and software development for commercial and defense purposes. If it can be done technically, we can do it.
  • I just took an AGAM-1 out of the box. What do I do?

    Read the manual and watch this video
  • How do I install AGAM-1 on a container?

 

Support contact form

For any other question or comment, please e-mail support@loginno.com or use the contact form below, and we will get back to you as soon as possible.

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